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Toyota of Glendora staff are excellent!!!👍

I recently took my 2008 Toyota Tundra to Glendora Toyota for an issue with fluctuating voltage that was affecting my electrical components and throttle response. After some initial troubleshooting, I suspected the ECM might be the problem.The diagnostic fee started at $195, which I expected, but I soon received a call informing me that the technician needed more time to investigate, raising the minimum charge to 3 hours at $199/hour. While the cost stung a bit, I agreed, and they found that the internal regulator of my alternator (a non-OEM part I had installed myself) was causing fluctuating voltages to the ECM. They recommended replacing it with an OEM alternator for an additional $300.I approved the repair, though there was a two-day delay for the part to arrive. Once it did, they replaced it without charging extra for labor, and my truck is now running perfectly again. While it was there, I also opted for a transmission fluid swap, which added $275 to the total bill.Overall, I’m grateful that the dealership resolved the issue and my Tundra is back to normal. The team seemed knowledgeable, and the repair was thorough. However, the high costs, especially for diagnostics, were hard to swallow. If you’re bringing an older vehicle, be prepared for the possibility of extra expenses, but you can expect quality work.I would like to note that Jonathan at the service department was very attentive and helpful, he kept me in the loop the entire time and called me often with updates. He made the entire experience MUCH more convenient. Thanks Jonathan!

Had my Vehicle worked on and Johnathan helped me stay informed with what was needed and the time frame in which it would be completed. He also sent a follow up text when I could pick it up. When I got there I was help by Savannah, very sweet and polite young lady, she let her team know I was there for pick. I have 3 Toyota’s and I have them all serviced at this location. Excellent service and nice people.

My Service Advisor David Millan and his mechanic provided excellent advice and service for my Toyota Tacoma. They provided quality service and great customer service. My Tacoma is running great. David is a great Service Advisor and I can’t be happier. David has given me confidence that he and his mechanic will take good care of servicing my truck. David, thank you and your mechanic for your advice, knowledge, and great customer service, it’s truly appreciated. Thank you both your service is AWESOME!!

It was fast , but I noticed too late that they did not reset the maintenance required light off. So now I got to wonder if they actually did the maintenance they said they did

Amazing service and super friendly! We had a very limited amount of time to purchase our Land Cruiser due to having a toddler in toe and a newborn at home, and all of the staff rallied for us and got the deal done in a record time. Highly recommend this dealership!

I had a wonderful experience buying my Hybrid Rav4 with the amazing help from the Father/Son Duo, Jeff and Jeremy!! They were super helpful and kind and patient. We had our 1 year old that was having a hard time and they were both so good with him. I also never felt pressured or stressed. And I left happy with my Rav4! Thanks Jeff and Jeremy!! Dream Team!!

Excellent customer service.

Excellent service! Great follow ups!

I've been getting my truck serviced here for 2 years. The staff has always been very courteous and helpful. The process seems well run with good teamwork. The waiting area is comfortable and I appreciate the free coffee! Thank you Toyota of Glendora!

I have had my car serviced here several times and have been very pleased each time.

Service was quicker then quoted. The dealership had a nice seating area to wait in. Car was already in the drive when service told me it was ready to go. No waiting!

Genaro has always been wonderful. Always courteous service! This time it was not planned & my hatch back needed a shock. 4+ hours waiting due to computers, he sent me home & it worked it's way out by the morning. I make the guys laugh & so they remember me. Great service.

Great service as usual!

Thank you for an easy and good buying experience. Emmanuel is the best!

Went in for a flat. Got the tire covered under warranty. They put in an order and had it there the next day. Total of $45.

Rodrigo was amazing from the moment I left my vehicle, to texting me with what needed to be done. Finally, the team made it easy to check out and get my car.

Service was excellent except for an addition to the original quote. Two additions were suggested. One had a price quote, which I did not accept, the other did not, but it was only changing a filter, which was an excellent suggestion. So I took that one thinking in terms of pre inflation. When I checked out, the cost was a hundred dollars. This is not acceptable so I’ll be looking for another mechanic since Toyota of Glendale does not comply with rules and law. Additionally, I was not notified that my car was done 3 hours before I called. Very poor service.

Nice customer service, and friendly people, thank you so much, the process was fast and easy, I am so glad, the I went there, I definitely recommend this dealer. thank you, Good job team .

They were great as always. Fast easy service, and David was straight forward and easy to talk to.