Bought a new truck. Saturday was very satisfied with the service and promptness. Thank you very much.
Very happy with the staff at Toyota!
Helpful, professional and the online portal was very easy to use to authorize repairs.
I came to Toyota of Glendora with the intention to leave with a brand new car and I did just that on day one. I test drove two 2025 Toyota Corolla Cross SUVs... one Wind Chill Pearl L model and one Celestite LE model. I loved the LE model more as it had more power behind the pedal and that's the one I'm going places with in 2025 and beyond. YES, IT'S SOLD!My visit was no more than a few hours from start to finish. Luke (sales consultant), Jeff (sales manager), Francisco (finance), and Armando (sales manager) provided professional, friendly, and honest service throughout the whole process. Thank you all for a smooth, successful, and hassle-free transaction. They sure make it easy!If you're seeking to buy a new or used car, think no more. Toyota of Glendora is the no frills dealership ready to receive your arrival and send you off in your brand new/used car! Ask for Luke. He'll take great care of you.Have fun and enjoy your new ride! Let's go places y'all!!
Courteous and friendly. Sorry they didn’t offer car wash.
Service department is great - I’ll never buy or lease another car from the Sales team at Glendora Toyota.
Good service. Staff very helpful
Excellent service!! Thank you David for your help, you are awesome!
Great service by David Milan and Joseph always informative, honest, transparent, delivered with a smile.
Great customer service from time I dropped vehicle off to time I picked it up.
Spent over $200 for front bumper to b fixed. Not hard just time consuming. Waited in cat for 10 to 15 minutes then waited another 10 to 15 minutes for part dept to find part I already paid. 2hours later car not done and I did have to go to work. I kept being told in a short time or 15 more minutes. The rep told me that they could stop but car is not done. My car finally done and there for over 3 hours & late to work.
One week later bumper popped out. I finally returned a few weeks later and the same rep told me of receipt and stated I will have to go to body shop. I asked what did I spend $200 for and he stated same thing. He did not have a mechanic look at car etc. He did not help at all! I left!
I suggested to my Wife to make a same-day appointment here for an oil change and tire rotation since I had a fantastic service here 3/4 months ago. I’m not sure what happened, but she told me that it took 4 hours to get an oil change and tire rotation. When she asked Rodrigo about why it was taking so long, he didn't have a reason for the hold up and they were dismissing the issue. Since it took so long, I had to drive to her with our sick baby so we could switch and wait on her behalf. I thought this location would have given my Wife the same service they game me a few months back, but after this poor service, we will be taking our business else where.
Service received was not what we expected. My husband made an appointment yet waited in a long line. There should be a dedicated line for those with appointments Our car is still under warranty yet one service was not approved saying we would need to pay for the diagnostic testing. Does t seem
right. Another repair was only made once my
Husband d asked to speak to the manager. Let your service technicians do the right thing for customer service yo begin with. We have been using this dealership for 13 years but may need to seek service somewhere else Not happy
Our 2012 Camry’s navigation system needed a software update and Toyota of Glendora diagnosed and fixed the issue quickly. The staff was friendly and helpful throughout the whole process. Highly recommended!
Customer Service is slowly becoming a thing of the past. No more curtesy shuttle, no more free coffee or donuts in the waiting area. Service writers use know you by name. Now we are just numbers.
Muy buena la atención y buscan la manera para ayudarte en todo posible !!
Great customer service Super friendly and helpful people
Friendly, attentive, and great service.
Great service done in a timely manner!
I been going to Glendora for about 25 years.
I have so many fond memories of my first car purchase. As the year have gone I have refer and continue to be. Loyal customer. Today I experience the worst customer service by Miguel in service.1) I was never send a link to keep up with my maintaince of my vehicle.
2) I waited 15-20 before I approached him about my Lyft.
3) when I returned to get my car no ACKNOWLEDGEMENT.To say the least I’ll be looking elsewhere to go where I can be acknowledged, respected.
Professional and great service....
Great like always good service and friendly workers. Thank you 👍👍👍👍👍👌👌
Wonderful customer service!!! Could have not made the process of being a first time buyer any easier. Everyone from Paolo to Jeff and Francisco were friendly & trustworthy.
Extremely informative without being pushy. Accommodated all my needs and explained that if i needed anything later it could be addressed. They were very patient allowed me the decision wether to purchace car. The car of course runs smoothly and has plenty of space. Thank you jeremy and dad!!
They do such a great job in repairing my vehicle. I would recommend Toyota to those looking to purchase a vehicle
Thank you for all your help! Great job!
The techs at the service department were prompt, courteous and patient. My service was completed super quick and pick up was smooth. No oroblems whatsoever!
The staff was very helpful and knowledgeable.
David always provides great service! He is the reason I continue to come to Toyota Glendora.
Everyone was so nice and helpful. When I picked up my car and they had completely detailed it after servicing. It looked so nice. Thank you.
I walked in with what kind of car I had in mind. And Rick was very helpful from the very beginning. I didn't feel pressured. I felt heard, and it was a pleasant experience all around. I am so grateful for Toyota of Glendora.
Long term service customer but today was mega different and disappointing. Was there only for scheduled oil change with no issues for my truck but service rep made false claims to force or entrap me for over two thousand dollars, by saying if I don't get it done, I'd have to call tow truck to take my vehicle. He claimed that the oil pan screw washed out when they were changing the
and claimed that the cause was that my car was too old. Just unreal behavior and lies that have now caused them to loose a 10 year customer
The service experience at Toyota of Glendora was nice and smooth. David Millan helped me right of way, applied a discount I had seen online and set me up with a shuttle ride so I can pick up the truck. I was notified when the service was complete and was able to check out without any delays.
David Milan, is great service advisor.Highly recommend this dealership for servicing your car. David keeps me updated on my vehicle. He is great….
Friendly service all around, clean environment around the lounge. Waiting time differs but they're always friendly.
We were not made aware that your car service ride was only one way! At last minute, we needed to find our own ride. Other dealership offer a pick up when the service is done. We will not use Glendora Toyota in future.
The service tech Genaro was great! Glendora Toyota makes you feel appreciated and they have very competitive prices.
Showed up for regular scheduled maintenance on Monday December 30, 2024 a little before noon and didn’t get my vehicle until past 5pm. No one even bothered to let us know my Sienna was ready since 3:30pm until walking up to the cashier and asking how much longer it was going to take. Hard to believe that no one had any kind of sense to let us know that my van was ready, really pathetic!!
David my service advisor is always friendly and helpful
Wonderful price and service. Would definitely return as a buyer and recommend highly for everyone else. Ask for Jose Sanchez, great salesman.
Excellent job Professional People thank you very much
Rating
4.5
3632 Reviews